Informations

Privacy policy

1. Data Protection at a Glance

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Data processing on this website is carried out by: PIKA fresh GmbH, Alfred-Herrhausen-Allee 3-5, 65760 Eschborn. Email: fresh@pika-kitchen.com

2. Data Collection on Our Website

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type/version, operating system, referrer URL, hostname of the accessing computer, time of server request, and IP address. This data is technically necessary to display our website and ensure stability and security (Legal basis: Art. 6 para. 1 lit. f GDPR).

3. Contract Fulfillment and Payment

Transactions We collect personal data if you provide it to us as part of your order or when contacting us.

  • Order process: We use the data provided by you for contract processing (Art.6 para. 1 lit. b GDPR). This includes passing on your address data to the shipping company (e.g., DHL, DPD) and your payment data to the authorized payment service provider.
  • Payment service providers: Depending on the payment service provider you select, we pass on the payment data collected for the processing of payments to the authorized credit institution and, if applicable, payment service providers commissioned by us (e.g., PayPal, Klarna, Stripe).

4. Cookies and Analysis Tools

Our website uses cookies to make our offer more user-friendly and secure. You will be asked via a "cookie banner" which cookies you wish to allow. If you consent, we use tools like Google Analytics (Art. 6 para. 1 lit. a GDPR).

5. Your Rights

You have the right to information (Art. 15 GDPR), rectification or erasure (Art. 16 & 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), and to object (Art. 21 GDPR). You also have the right to lodge a complaint with a supervisory authority.